Try These 3 Tricks When Working With Difficult People

Growing up in an Italian-American household meant you had to watch The Godfather Parts I and II every time they came on television. My father, John Gambardella, couldn't wait for Marlin Brando, a.k.a. Vito Corleone, to utter his infamous line: "I'm gonna make him an offer he can't refuse."

Full Article Here